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2.7 | 47 Reviews

5.4 cu. ft. Top Load Smart Washer with Integrated Touch Controls and activewash™ in Black Stainless Steel

Samsung WA54M8750AV

Features

  • Say goodbye to carrying dripping wet clothes from the sink to the wash -our built-in sink lets you scrub right in the washer before you start a cycle.

Quick Specs

  • Type: High Efficiency Top Load Washer
  • Width: 27"
  • Height: 42.438"
  • Depth: 29.313"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.4 cu. ft.

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Appliance.com for more details.

 
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activewash™

Built-in sink right inside your washer for all your stain removal and pre-washing needs. Scrub and soak with the help of the water jet, and when you're ready to wash, simply lift the sink to let items fall into the washer.

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5.4 cu. ft. Capacity

A Washer capacity has a direct impact on how much time you spend doing laundry. Larger tub size means fewer loads, and fewer loads mean more time doing other things you love.

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Steam Wash

Uses the power of steam to remove stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

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Wi-Fi Connectivity

Remotely control and monitor your Samsung washer and dryer from anywhere using your mobile devices.* You can now monitor the remaining cycle time, receive alerts when the cycle is complete and schedule cycles. Know when your laundry is done, away from home or from the comforts of your couch.

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Super Speed

Wash a full load in as little as 36 minutes. Select Super Speed to power through laundry day 35% faster without sacrificing cleaning performance.*

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance.

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VRT Plus™ Technology

Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

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Integrated Touch Controls

Stunningly sleek, contemporary design for the perfect blend of form and function. Swap the traditional rear control panel for intuitive touch controls built right into the washer lid - easy to reach and easy on the eyes

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Stainless Steel Pulsator

More durable and prevents scratches or nicks from metal zippers.

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Smart Care

Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

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EZ Drawer Dispenser

Conveniently placed detergent drawer with ball bearing glides.

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Mist Shower

Sprays your laundry with water at the beginning of the rinse cycle to help remove detergent residue.

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Soft Close Lid

The Soft Close Lid closes safely, gently and silently, so there are no frightening banging sounds and less risk of accidents!

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Swirl Drum Interior

This enhanced swirl interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

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ENERGY STAR ® Certified

ENERGY STAR ® certified, so you can save money by conserving energy. Independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

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Self Clean

Keeps your washer tub fresh and clean by using a combination of soaking, pulsating and high speed spinning to remove dirt and bacteria. Self Clean also sends reminders to clean the tub every twenty wash cycles.

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Perfect pair

Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

activewash™ Built-in sink right inside your washer for all your stain removal and pre-washing needs. Scrub and soak with the help of the water jet, and when you're ready to wash, simply lift the sink to let items fall into the washer.

5.4 cu. ft. Capacity A Washer capacity has a direct impact on how much time you spend doing laundry. Larger tub size means fewer loads, and fewer loads mean more time doing other things you love.

Steam Wash Uses the power of steam to remove stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

Wi-Fi Connectivity Remotely control and monitor your Samsung washer and dryer from anywhere using your mobile devices.* You can now monitor the remaining cycle time, receive alerts when the cycle is complete and schedule cycles. Know when your laundry is done, away from home or from the comforts of your couch.

Super Speed Wash a full load in as little as 36 minutes. Select Super Speed to power through laundry day 35% faster without sacrificing cleaning performance.*

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance.

VRT Plus™ Technology Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

Integrated Touch Controls Stunningly sleek, contemporary design for the perfect blend of form and function. Swap the traditional rear control panel for intuitive touch controls built right into the washer lid - easy to reach and easy on the eyes

Stainless Steel Pulsator More durable and prevents scratches or nicks from metal zippers.

Smart Care Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

EZ Drawer Dispenser Conveniently placed detergent drawer with ball bearing glides.

Mist Shower Sprays your laundry with water at the beginning of the rinse cycle to help remove detergent residue.

Soft Close Lid The Soft Close Lid closes safely, gently and silently, so there are no frightening banging sounds and less risk of accidents!

Swirl Drum Interior This enhanced swirl interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

ENERGY STAR ® Certified ENERGY STAR ® certified, so you can save money by conserving energy. Independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

Self Clean Keeps your washer tub fresh and clean by using a combination of soaking, pulsating and high speed spinning to remove dirt and bacteria. Self Clean also sends reminders to clean the tub every twenty wash cycles.

Perfect pair Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

Features

  • Say goodbye to carrying dripping wet clothes from the sink to the wash -our built-in sink lets you scrub right in the washer before you start a cycle.
Key Features
Vibration Reduction Technology™ Yes
Super Speed Yes
Standard Features
Total Capacity (cu. ft.) 5.4 cu. ft.
Number of Preset Wash Cycles 12
Child Lock Yes
EZ Drawer Yes
Swirl Interior Drum Yes
activewash™ Yes
Wi-Fi Connectivity Yes
Control Panel
Integrated Controls Yes
Wash Cycles
Normal Yes
Heavy Duty Yes
Permanent Press Yes
Steam Sanitize Yes
Bedding / Waterproof Yes
Quick Wash Yes
Rinse + Spin Yes
Delicates Yes
Deep Clean Yes
Self Clean Yes
Whites Yes
Wash Options
My Cycles Yes
Extra Rinse Yes
Spin Only Yes
Super Speed Yes
Sound On / Off Yes
Smart Control Yes
Smart Care Yes
Child Lock Yes
Pre-Soak Yes
Eco Plus Yes
Delay End Yes
Fabric Care
Swirl Interior Drum Yes
Soil Levels
Heavy Yes
Medium Heavy Yes
Normal Yes
Medium Low Yes
Light Yes
Spin Speeds
Extra High Yes
High Yes
Medium Yes
Low Yes
No Spin Yes
Detergent
Bleach Yes
Main Yes
Fabric Softener Yes
Energy Usage
CEE Rating 165 kWh/year
Energy Gallons / Year 6850
ENERGY STAR® Certified Yes
Electrical Ratings
Cycle Time (AHAM 8lbs) 56 min
Dimensions
Washer Capacity 5.4
Shipping Dimensions 29.56" W x 45.69" H x 31.06" D
Weight
Product Weight 136.7 lb.
Design
Color Fingerprint Resistant Black Stainless Steel
Display Color (LED) Ice Blue
Display Type Touch Inmold
Matching Dryer
Electric Dryer DVE54M8750V/A3, DVE54M8750W/A3
Gas Dryer DVG54M8750V/A3, DVG54M8750W/A3

Quick Specs


  • Appearance

  • Type: High Efficiency Top Load Washer

  • Dimensions

  • Width: 27"
  • Height: 42.438"
  • Depth: 29.313"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.4 cu. ft.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.7 out of 5

42% of reviewers recommend this product.

1 Stars

Don't buy

Chelsea 10/11/2021

this is the worst washer i have ever owned. after a year old it started having dirt build up at the bottom of the washer. it makes cloths dirtier rather than cleaner. we've taken it apart, cleaned the drum, and run the self cleaner wash often. and it still leave cloths with a dirt film. do not wash anything white or light colored in this washer.
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
1 Stars

Very disappointed

Mama B 4/13/2021

my washer is 3 years old and is never worked well. dirt in the tub, only able to fill the tub half way to get an adequate wash, so technically it's only 2.7cuft. i could have saved a ton of money and gotten a smaller washer. but after 3 years i'm so done. all the "bells and whistles" aren't worth it if it doesnt work.
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
1 Stars

Broke in under two years

Mateo89 12/29/2020

so disappointed with this product and samsung. i will never buy a samsung product again and i will tell all my friends and family to stay away from samsung. i bought this product less than 2 years ago and the washer has completly died. had service tech come out and paid them $125 to tell us the control board is bad and it is $600 to replace it. called samsung and the representive told me i should have bought an extended warranty on it. yes its my fault that i didnt but i thought the product would last more than 2 years for the $1000+ i spent on them. i will replace this product with a better brand and stay clear from samsung and never buy any of their products ever again
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Performance

 

Value

 
1 Stars

I was warned by a friend and she was right

Savvy Consumer 12/7/2020

forget about it -- save yourself money, time and grief. washer is not even one year old and already experiencing major breakdown. on top of that, got the runaround from samsung care on providing proof of purchase. first they told me document submitted was good -- 4 hours later, not good enough. wasted entire day and now i've been without a washer for 4 days. samsung may take a week to get someone over to service my washing machine. this appliance -- thought large in size and capacity -- cannot handle large loads. if you try that, guarantee it will slowly start to break down. first adventure with a samsung appliance and for sure the last.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Must have significant design flaws

Dan K 11/3/2020

purchased this machine and matching gas dryer in feb 2018. looks beautiful and loved the pre-wash basin to help preclean my kid's sports uniforms and socks. for the past 10 months we have had nothing but issues with an error code 8c (mems sensor). we bought an extended warranty with the machines and best buy has been out 4 times in the past 10 months to replace the memory sensors (twice), motherboard and motor. we haven't been able to use it for a month. at this point we are going to scrap the machine. i would stay away from samsung appliances in general from now own as we didn't fare any better with our kitchen appliances.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Worst Washing Machine Ever

Unhappy Customer 9/15/2020

we've had this washer for about 3 years, and i'm just fed up. there is no warm water in most warm water cycles (quick, perm press, delicate, normal and more). we've had a service tech fix it once (he replaced the main control board), called samsung multiple times and no difference. it still does not provide a warm wash, which is a very basic feature. the manual says it should be between 85-105 degrees for a warm wash, and we get about 76+/- degrees consistently. i am so unhappy with this washer. i think this is a design flaw and not an individual machine problem. we also have quite adequate hot water coming from our water heater and preheat the pipes before washing. i would never get another samsung appliance.
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
1 Stars

Done with Samsung

Tito 5/15/2020

this is the worst washer ever made by samsung i really hope that people do their research before buying and not trusting the brand like i did.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Not Worth it

Upset buyer 5/2/2020

not worth it, stains clothes, gets unbalanced very often even with small loads. called customer service and they refused to take responsability. worst washer ever, if they had 0 star, i would chose 0
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
1 Stars

Worst washer ever

Victoria 4/28/2020

i hate it. it constantly gets error codes even with a half a load of towels. the lid won't stay open & hits you in the head. i'd sell it & start over but i wouldn't wish this washer on anyone.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Worst product. Didnt last a year

Aamir 4/17/2020

i dont think ill be buying any samsung products anymore. i bought 10 products totalling 13kmy washer went out a few days after the warranty and samsung customer service did not want to fix it.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

low quality and worse customer service

Sarah 4/3/2020

they deleted my previous review.... do not buy... lasted barely more than a year and customer service do not keep their promises.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

NOTHING BUT PROBLEMS!!!

BRIAN450R 1/26/2020

horrible washer! samsung customer care is ridiculous to deal with as well. don't buy!!!
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Avoid This Washer!

crjones303 12/31/2019

I purchased this washer in August 2019. By mid-November 2019, portions of the control panel had stopped working. After three visits, a service technician was unable to repair the panel, due in part to Samsung's delay in shipping replacement part. Now, less than 4 months after receiving this washer, it has completely died while full of water. Given that I have a young child in the house, this is not only an inconvenience but a safety hazard as well. After more than 8 hours (yes, really, 8 hours) on the phone with Samsung support, they are refusing to simply replace the washer under warranty. Instead, they are demanding I undergo more delays through a repair process that has already proved incapable of addressing issues. I had been a loyal Samsung consumer and am an owner of their phones, TVs, and appliances. However, this will be my last Samsung purchase.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Stopped working after 2 years

txbuyer 11/15/2019

this worked great at first... then after two years it stopped working.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

WORTHLESS

Wally 11/4/2019

washer constantly has ub error code and now just stopped working. i would have gotten rid of it if it hadn't been a wedding gift. do not buy.
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
1 Stars

Glitchy, died in less than a year

CourtneyDayo 8/14/2019

it won't power back on at all. breaker and cord is fine; it even makes a click sound when it is plugged in, but it is dead. it had very light use, and still died within 11 months.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

DO NOT BUY!!! JUNK 3 MONTHS OLD

maureen harper 7/14/2019

2nd samsung maching with problems . customer service isn't helpful. machine stops dead nothing no movement . waste of money time inconvenience
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

The Worst

Kathy D 4/30/2019

The lid does not stay up you have to hold it with one hand and put clothes in the dryer with the other hand. The worst!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Horrible

Tera27v 4/10/2019

Does not wash clothes good, could not return! Hate that you have to hold down the start button. Lid has fallen and busted my head on several occasions. Technician came in and still not fixed. Only thing I like is the capacity. Otherwise just a horrible product. Will be going with another brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
2 Stars

A good Washer, plagued by few issues

RaviRaman 12/24/2018

It has been about 3 months since I purchased this unit, to replace the recalled Samsung Washer. My rebate form never reached and I am still waiting for a refund/response. Anyway, this piece is a nice unit, solid construction and good functionality. However, I encountered following issues: 1) touch buttons are rigid and you have to press hard/keep pressing, to select any wash cycle. 2) the plastic tub (for hand-washing clothes before dumping into the washer, if needed), keeps falling when you open the lid. It is so annoying. I felt, with no refund and with the above 2 issues, the unit is not worth, nearly $1000.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Keep Looking

Bigdog72 12/20/2018

We had a Samsung front loader for 8 years and never had an issue, so when it stating making loud noises when in the spin we had it checked out. It turned out that the drum bearings failed and would cost more to repair. So after reading the reviews and the history of Samsung we decided to change from a front loader to top. What a mistake ~ this machine make more noise that our old with failed bearings. We also purchased the matching dryer and it's much loader than the old Samsung. If you plan on having the machines on the outside of your home, you may find you will like your purchase.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

pause doesn't work

hdome 11/29/2018

after one year it doesn't pause I have to shut it off. If I open the lid after I push power it shows an error code that the door is open and dings. Unless I quickly get the clothes in and the detergent in it will start to drain and will not allow me to change to wash cycle if I close the lid. Once it finishes draining then I can set the cycle and it will wash and shut off, but can't pause it. Also pretreatment tray is worthless because the button won't work to put water in it. I called for support and really only received information that was in the book and had already done everything they had me do. Didn't think that was tech support. I bought this washer before I retired thinking I wouldn't have to buy another?????? Now on a fixed income and not happy with having to come up with service fees and etc. Won't ever recommend Samsung or buy another.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Performance

 

Value

 
1 Stars

Dissapointing

frustrated customer1 11/16/2018

I purchased the Activewash top load washer and front load dryer set less than a year ago, and liked it at first but believe the product I have is a lemon A few weeks ago, I began having problems where the wash cycle will simply stop, leaving the load of clothing sitting in water and never finishing the cycle. It doesn't beep or provide any other notice that there is a problem, it just leaves my clothing sitting there in dirty water until I come to check on the laundry and see it. Each time this has happened, it shows the timer stopped, and this has been occurring with increasing frequency. The only way I've been able to fix it is to power off the washing machine and re-start the load. For as expensive as these products are, I'd expect them to last longer than 1 year without mechanical/electrical problems. I am currently waiting on a response for service as the item is still covered under warranty, and will update this review once Samsung has addressed the issue.
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
5 Stars

Awesome variety of features

Dimpless 11/8/2018

I bought this washer 2 months ago and I LOVE IT! I love how easy and convenient it is to use not only at home but also on the phone. It has so many functions choose from for every type of wash. What I love most is the built in hand wash tray, I use it all the time to hand wash my baby's clothes. It is also very quiet in my opinion which is pretty neat.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Great Features

KumuUhu 11/2/2018

Very happy and more. Didn't expected to work out so great. Cleans great. Compacity works great. Really happy with it.
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
5 Stars

Best washer

Lanekn69 11/1/2018

I upgraded to this washer after recall. Super happy
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
5 Stars

Easy to operate with great features

np1008 10/31/2018

Silent operations and preset many different operations settings. Great washer so far and has steam function too
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

The best top loading washer

Jovano 10/31/2018

My wife and I were looking for a new washer and dryer since our was too old. Since we have a lot of Samsung devices, we give it a chance to this washer. Best decision!!! Easy to use, let you know thru the app when finish, clothes super clean,high loading capacity. Highly recommended!!
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Futuristic looking. Works fantastic

Rickb88jr 10/31/2018

We have had this a couple of months. Works awesome. Have not had any problems. Going to get the Matching Samsung dryer next .
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Very Happy

HockeyTx82 10/31/2018

Best washing machine I have ever owned or used. With four of us in the house this thing has been a blessing with the extra-large capacity. It's efficient, quiet and easy to use. Having it connected to our Smart Home with Smart Things is just an added benefit.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Washer

Idolotsolaundry 10/31/2018

Gets the clothes very clean. Lots of different cycles and settings. Has a large capacity but uses less water.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Love it

TearaC 10/31/2018

Really enjoying my new washer & dryer. Just love it
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Just avoid

SpunkySue 10/19/2018

Just avoid this machine. We regret it. Almost $1K for a machine that broke just after the 1 year warranty. The machine wouldn't spin or drain. Turns out the master control panel went awry. Really? In the technology? I expect better from Samsung and believe this should be part of a recall. The part are out with their own distributor, J & J international parts. Seems to me there,s a lot of these being ordered if you're out of them... just saying. This makes me think twice about Samsung before buying and we've bought a lot of Samsung!
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
5 Stars

Very sleek

RNPERKINS 8/18/2018

Just purchased this set as a floor model; couldn't pass it up and it had great reviews. So far we love how easy it was to carry in, downstairs and set up. Very easy to figure out and it kinda sings to you when it's done : ) It definitely has room for ALOT of laundry! Queen size blankets and comforters fit very comfortably.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Just GREAT!

Cali90 7/20/2018

I literally just got both washer and dryer installed today. Tried it out and it is just amazing. Very quiet, bright display. Money well spent and would recommend this and the dryer to everyone.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Stopped working after 2 months

saghar 7/14/2018

The machine only worked for 2 months once a week. Now it doesn't spin or drain. Samsung has taken 2 months to send someone to fix it. I'd never recommend buying this machine.
Originally posted on Samsung.com

No, I do not recommend this product

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Features

 

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Value

 
5 Stars

Has great features

Windmill715 5/28/2018

This is a awesome washer with a lot of features. The only thing I'm having trouble with is connecting it to my phone.
Originally posted on Samsung.com

Yes, I recommend this product

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Features

 

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Value

 
1 Stars

Bulit CHEAP

jackiej 4/10/2018

Had 2 service calls within 15 months. Design uses plastic clutch and transmission gears. This big tub cannot handle an appropriate load. Service Technician recommended that the tub be filled only half way. What good is offering a 5.4 cubic foot tub if it cannot handle the load? I will never buy Samsung again
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
5 Stars

absolutely amazing

cybs 3/6/2018

this is the best washer i have ever used. when was the last time you washed 19 full sized towels, 9 hand towels, and 7 wash cloths in ONE cycle??? now you can! most washers without agitators are hard to use because you have to place the items around the "agitator" but with this washer, you just throw them all in. i've also washed two king size comforters at the same time. yes, you read that correctly. i have cats and all of the cat hair was washed out. just choose the deep wash cycle or bedding works fine. i washed shirts with bbq sauce all over them in the quick wash and they still came out spotless. the washer is quiet and plays a cute little tune when finished. i have had exactly zero issues with this washer and it's been three months with heavy/normal use. i'm finally now doing the self clean cycle that it suggests. i was hesitant about the pre wash basin on top but i actually love it! simply throw the item you need to stain treat in there, push the button to release as much water as needed, scrub the stain out, and tilt the basin back to drain the water when finished. run the spin cycle and all the yucky stain water is gone. ready for you to start a new load. i love it. i hope this washer lasts me years and years because i can't see anything being better. purchase this washer and dryer set, for sure!
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
5 Stars

amazing investment

kd8624 2/17/2018

My husband and I both fell in love with this washer, wonderful Eco features. It is so easy to use, and has a cheerful beep when selection options.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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4 Stars

Love it but....

Jlc62582 1/26/2018

I love everything about it except for its kinda loud. There's a metal panel on the back that's rattled and vibrates at certain points in cycles. If I stand there and hold it it's fine but I'm not gonna stand there. It's level and the drum is all level. It's not horrible, this is a large machine so I expect some noise. All the features are great, steam setting are amazing. The app is horrible but I knew that before the purchase so I'm basing nothing on that. My wife and I were on the fence about top load vs front load. Our previous one that broke (not Samsung) was front load. Our laundry room is in a walkway from the garage and we always had to leave the door open on the front load to help with smells. We have a 4 year old in a wheelchair so the top load was a better decision for our home. Sometimes it's just that simple, which is better for your home/situation not getting the very best or saying one is better than the other.
Originally posted on Samsung.com

Yes, I recommend this product

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Features

 

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Value

 
4 Stars

Love it so far

BigBlueSamsung 12/17/2017

I only had it a few weeks I can say the performance is great. However, I would hold off giving it a 5star because not sure Samsung took care of the vibration during wash and spin cycles. One of my first few loads I did notice a wobble during the wash cycle it was enough to bump the wall a few times. Have not experienced since then. Other than that I love the wash machine. I like the features that are available. Some comments post that it takes to long to complete a wash cycle I have not noticed, or put it this way it has not become an issue. The 5.4 capacity is great able to do more clothes at a time thus cutting the time it takes to do my wash. Its fairly quite machine. Black stainless looks great.
Originally posted on Samsung.com

Yes, I recommend this product

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Features

 

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Value

 
5 Stars

I Can't Stop Washing Clothes!

Ingabnyc7 9/18/2017

I love all of the settings. It does take a little longer for the clothes to wash, but I am saving a lot of water and energy with my new machines; I don't mind.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Tears up clothes

Jeff103832 9/4/2017

We were excited about the new washer and enjoyed it for the most part at first. The only issue we had in the beginning was that our towels were taking longer to dry. After about 6 weeks i noticed that a couple of my shirts started getting tiny holes in the seams. i just assumed it was normal wear and tear of the shirts. Then a few more weeks pass and more shirts are getting more holes and we notice our towels and bed sheets are starting to fray. My wife has said it is taking 3 hours for a normal load of towels to dry. I have verified that during a towel drying cycle the lint filter has to be cleaned multiple times because it is getting saturated with lint several times during a drying cycle. This is due to the washer being too rough on the towels. I cleaned out the entire dryer duct system just to make sure it wasn't a dryer issue. Our previous washer which was a front load did not do this. After 3 months of trying various washing and spin cycles we are still having these issues and are stuck with ruined clothes, towels and bed sheets along with an expensive washer bill. We have talked to 3 different people at the retailer where we purchased and they could not care less. Their response was "we should have notified them sooner of any problems." However, these issues are not obvious and occur over time. Our next attempt for a remedy is to contact Samsung. It is possible we got a lemon.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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5 Stars

Awesome features and mini tub.

XmasLady1 8/24/2017

Beautiful washer, easy to use, fantastic features, very very quite, love this mini tub so much cuz no laundry tub in my laundry room , extremely happy with this washer.
Originally posted on Samsung.com

Yes, I recommend this product

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Features

 

Performance

 

Value

 
4 Stars

Great Features, which need work and refinement. SLOW wash cycles. Steam leaks. Smart App terrible

CP3BG 6/16/2017

The top 3 features that attracted me to this washer were that it had smart connectivity to control your wash cycles; it had steam; and it had the active wash sink. Smart Connectivity: You can connect to the washer from your phone via wifi. You MUST use the Samsung Smart Home App to do so (available on iOS and Android). The app, currently, is horrible and clearly not much development went into it. If you are lucky enough to get through the set-up, the app constantly logs you off, requiring you to re-connect every time you open the app. It will give you notifications when your cycle is finished, but it does not play any tones. It only gives you a little pop-up, which is very easy to miss. (no, there are no settings to change this). Also, in order to control the washer remotely on your phone, you must MANUALLY push a button on the washer each time. Once you push this button, it locks the wash door. I have played with this a few times, and found to lose the ability to control my wash cycle in the middle of the cycle for some reason. Clearly, they need to get their coders on this. The app is VERY limited in functionality at this point, and very buggy. So if you are buying this washer for this feature, beware that it may not work as you expect it to. Active Wash Sink: This is a great invention, and works as advertised. No complaints, but be careful when you are washing in the sink as water spills out very easily. Steam: When you use the steam function, condensation builds up on the top glass panel, and leaks out of the sides of the machine. It seems like Samsung did not think of using any rubber gaskets to seal the steam in. It's not much, but you will get a few drops/streams of condensation running down the sides. VRT: This is supposedly "Vibration Reduction Technology", but from my experience, the washer vibrates rather violently on the spin cycles. To the point where the entire washer rocks/shakes violently. Wash Cycles: Beware, almost all wash cycles besides "delicates" will take over an hour. Steam Sanitize is a 2 Hr 40 Min affair!!! Other than these issues, the washer seems good so far. My biggest concern is the violent spin cycle vibration/rocking/shaking, as many washers have been recalled for problems where this leads to catastrophic failure. So I will keep an eye on it. But so far, it seems ok.
Originally posted on Samsung.com

Yes, I recommend this product

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Features

 

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Value

 
5 Stars

Awesome

Shirly20 6/3/2017

First time owner of the Samsung washer and I am loving it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value